Real customer reviews
“I originally needed a reliable Wi-Fi provider to support my three children with their homeschooling. Upcountry Fiber has truly helped us achieve our goals and helped my children maintain their grades. Whenever we have an issue, your team ensures it is resolved immediately. We have always been able to count on you, even when storms come through or during bad weather like rain and snow.”
— Lindy D.
“Where do I begin? First of all let me say how amazing everyone has been. From the initial call to get service, to the guys who hooked it up from the power pole to the house, to the installer. Everyone was amazing and the internet is faster than lightning. Our installer Mike, I feel like went above and beyond to make sure our installation was nothing but exceptional. He took his time and made sure all of our devices would connect. That truly was when I knew we had made the right decision to switch.”
— Eddy C.
“I changed to Upcountry as soon as it was available at my house. I have had several internet companies and always had problems and their prices were out the roof. I can’t tell you how glad and what a positive experience I’ve had with Upcountry Fiber. They are the BEST hands down.”
— Lane Crooks
“When I moved into my new home in 2024, my top priority was reliable internet. As someone who works from home, I need a connection that is both fast and consistent. Upcountry Fiber has delivered exactly that. We’ve had zero issues since the day we set it up. I was so impressed that when my mother’s provider unexpectedly cut off her service, I immediately recommended Upcountry. Even with the extra step of installing new fiber lines, they were incredibly quick to get her back online. We are both happy customers and wouldn’t trust anyone else with our connection.”
— Krista G.
“Choosing Upcountry Fiber is a no brainer! Living in the mountains internet access has ALWAYS been a slow, unreliable, and a pain in general. Upcountry changed that in a big way. They offer speeds I never thought I’d see in the area where I live, and their reliably is top notch! Recently with the ice storm was one of the only times my internet has gone out (a tree fell on the line from the pole to my house leaving the line in the creek) I called up the office and got connected to a person immediately! On top of that it was someone local, we chatted about how crazy the ice storm was and I was told someone would be out soon to assess and fix the damage. Within 2 hours they were at my house and successfully got me hooked back up. I don’t think any other Wireless provider has ever been as solid as these guys are!”
— Zack M.
“After years of having spotty internet and service outages very regularly I switched to Upcountry Fiber. Needless to say, 2 years later I’m still enjoying the consistent internet without any interruptions! Highly recommended! Make the switch!”
— Khristy C.
“The sign up, the installation process, and the user experience has been excellent. With big telecoms, I have come to expect a mediocre customer support experience. Not so with Upcountry Fiber. They have been a breath of fresh air! Our network has been rock solid!”
— Anthony C.
“This company is truly interested in their neighborhoods. They are ready to answer any questions and they also provide classes to help better understand technical devices. They are professional and personable at the same time.”
— Joyce P.
“As a working mom with young kids, our home depends on staying connected. I rely on steady WiFi for work calls and responsibilities, and it gives me so much peace of mind knowing I don’t have to worry about dropped connections or interruptions during important moments. At the same time, it helps keep our household running – whether it’s streaming a show during a busy morning, playing music, or keeping our kid’s routines on track. Before having dependable service, even simple things felt harder than they should. Now, everything just works. That consistency allows us to live, work, and function in a way that truly feels like the 21st century, even out here.”
— Christina T.
“We are very happy with Upcountry Fiber! It is fast and never goes out even in storms. As long as you have electricity, you will have internet service with Upcountry! Another thing I like is their customer service. When you call Upcountry Fiber, a real person answers the phone and provides excellent customer service!”
— Peggy P.
“Even during the aftermath of Hurricane Helene, we never lost internet service. At a time when cell service was inconsistent and travel was limited, having a stable connection was truly a lifeline for our family. By running our modem, router, and TV off a generator, we were able to stay informed through the news and use Wi-Fi for communication when cellular networks were unreliable. That level of dependability made a real difference in a difficult situation. On the rare occasions we’ve needed service support, their technicians have been incredibly prompt—often arriving within just a few hours. They don’t just show up quickly; they stay until the issue is fully resolved. It’s clear they take pride in their work and genuinely care about their customers.”
— Jessica M.